What’s New at Narmi: March Product Highlights

In March, Narmi worked to empower financial institutions to eliminate operational hurdles, capture more applications, and provide the flexible payment tools that modern consumers and businesses demand. From a redesigned account opening page that turns abandonment into conversions, to a consolidated loan payment architecture that offers updated user flexibility, each release is designed to streamline workflows. Whether it’s providing deeper customer visibility for support agents or enabling essential ACH debit origination, these updates ensure your institution remains competitive and connected to your users’ financial needs. Explore the updates below to see how Narmi is making banking more intuitive, transparent, and impactful.

NEW FEATURES AND UPDATES:

Turn Abandonment into Applications with Narmi's Mobile-First Account Opening Redesign

Narmi's Landing & Intro Screens Refresh reimagines the digital front door of Consumer Account Opening with a mobile-first, single-column design that reduces early drop-off and meets today's fintech onboarding standards. With 60-70% of applications starting on mobile, the updated layout removes friction from the very first screen with a branded animated gradient, streamlined copy, and clear calls-to-action that guide applicants forward. All existing eligibility flows remain fully intact, with no retraining or operational changes required.

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Deliver Deeper Activity Visibility Through Enhanced Customer Profile Improvements

The Enhanced Customer Profile page introduces a clearer hierarchy of information and improves visibility into customer-level details, making it easier for support agents to quickly understand and manage customer activity. With enhanced activity tracking, improved usability, and a forward-looking architecture designed to support new payment rails and upcoming feature releases, this update equips financial institutions to deliver faster, more informed customer support.

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Establish Flexible Debt Management Through a Consolidated Loan Payment Architecture

Narmi’s Loan Payments Revamp introduces a unified hierarchy of payment options and improved visibility into transaction allocation, making it easier for users to manage their debt with the flexibility they require. With the ability to simultaneously enable internal and external ACH, principal-only, and card payments within a single interface, this update eliminates previous technical silos that forced institutions to choose between essential features. Built on a forward-looking architecture, this enhancement equips financial institutions to drive higher loan repayment rates while delivering a more user-friendly digital banking experience overall.

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Accelerate Business Receivables Through Unified ACH Debit Initiation

ACH Debit Initiation gives FIs a critical, competitive capability for serving SMB and commercial clients, enabling businesses to collect payments directly, predictably, and cost-effectively. Businesses can collect one-time or recurring payments (such as rent, membership fees, and subscriptions) with flexible workflows that support custom due dates, bulk scheduling, and same-day ACH for eligible payments.

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If you have any questions or would like to explore how you can take advantage of these new offerings, please visit help.narmi.com or contact your Narmi representative for a demo.