What’s New at Narmi: August Product Highlights

In August, Narmi is expanding what's built directly into digital banking and account opening. AI DecisionAssist speeds up manual review for FI staff, High Contrast Mode sharpens visual accessibility for users with low vision, Narmi FinHealth Suite brings a free-to-premium financial wellness platform natively into the app, and a redesigned product selection screen removes a longstanding source of mobile friction in account opening. Together, these updates make banking faster for FI staff and more accessible, complete, and effortless for account holders. Explore the updates below to see how.

NEW FEATURES AND UPDATES:

Cut Manual Review Time by 80% with AI DecisionAssist

AI DecisionAssist brings the entire Manual Review workflow into the Narmi Command portal, eliminating the need for FI staff to toggle between Narmi and Alloy to interpret raw evaluation data, cross-reference institutional policy, and record decisions manually. The feature surfaces AI-generated recommendations — with ranked findings, confidence scores, and one-click execution — directly in the staff application detail view, grounded in each institution's own historical approval and denial patterns. Covering both consumer (KYC) and business (KYB) applications, DecisionAssist targets a reduction in average review time from 8–12 minutes to under 2 minutes per application, with a full audit trail on every decision.

See product video.

Deliver Sharper, More Readable Screens Through High Contrast Mode

Narmi's new High Contrast Mode sharpens the contrast between text, borders, and lines across digital banking and account opening, making screens easier to read for users with low vision. The setting automatically matches each user's device preferences, or can be turned on manually in Banking Settings, with no disruption to existing workflows. It's the newest addition to Narmi's growing suite of accessibility capabilities, built to help FIs meet compliance expectations and support every account holder.

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Give Every Account Holder a Financial Wellness Boost with Narmi FinHealth Suite

Narmi FinHealth Suite whitelabels Array's Array+ platform as two Narmi-branded tiers built directly into digital banking. Every account holder gets Narmi FinHealth free by default — a credit score, subscription visibility, and privacy insights — while FIs can unlock Narmi FinHealth+ for a full suite of identity protection, credit building, debt management, student loan, and home ownership tools. Deeper credit monitoring plugs in as a swappable add-on, so FIs keep the flexibility to choose their own credit-monitoring partner.

See product video.

Make Account Opening Effortless on Mobile with a Reimagined Product Selection Screen
With over 70% of applicants opening accounts on mobile, the previous product selection screen was a known source of friction and lost applications. This redesign brings Checking, Savings, Money Market, Certificates/CDs, HSA, IRAs, recommended products, and product bundles into a clean, mobile-optimized card format, so FIs can present their full product configuration without layout issues cutting into the applicant experience. No changes to functionality or configuration are required — just a more polished, conversion-friendly experience at one of the most important steps in the funnel.

See product video.

If you have any questions or would like to explore how you can take advantage of these new offerings, please visit help.narmi.com or contact your Narmi representative for a demo.