What’s New at Narmi: February Product Highlights

This month, Narmi is helping financial institutions work smarter, engage customers more effectively, and simplify key banking workflows. From Notes Enhancements that provide a clear audit trail, to MCP updates that deliver faster, more secure AI insights, to fully customizable multilingual digital banking, and seamless wallet-based funding in Account Opening – each release is designed to improve usability, drive conversion, and support modern, efficient banking experiences. Explore the updates below to see how Narmi is making banking more inclusive, seamless, and impactful.

NEW FEATURES AND UPDATES:

Turn Admin Notes into a Clear, Accountable Audit Trail with Notes Enhancements

With Notes Enhancements, the notes functionality for applications in Narmi Command now ensures a reliable audit trail and streamlines overall notes management. These updates provide staff members with the ability to manage notes and attachments, maintain a full, timestamped history of all actions, highlight important entries for visibility, and control access with precise, customizable permissions.

See product video.

Scale AI Banking with Enhanced MCP Capabilities

The most recent MCP enhancements from Narmi turn early AI experimentation into a dependable, production-ready financial assistant. With a dedicated API, stronger security controls, new high-value endpoints, and self-serve setup, users can securely connect their LLMs and get faster, more meaningful financial insights, directly from their banking data. 

See product video.

Customize and Localize Digital Banking with Copy Editor + Translations

The Web and Mobile Copy Editor and Translations features from Narmi help financial institutions take control of their web and mobile digital banking experiences and how they serve their communities. FIs can now modify almost any customer-facing text to reflect their brand’s voice, terminology, and tone while offering a fully translated experience in any supported language. Digital banking becomes even more user-friendly and accessible to the diverse and growing communities of financial institution customers.

See product video.

Grow Funded Account Conversions with Digital Wallet Funding

Digital Wallet Funding brings Apple Pay and Google Pay into Narmi’s Consumer and Business Account Opening flow, removing the need for manual card entry at the final step. Applicants can quickly authenticate with their device and fund their account in seconds, making the process faster and easier, especially on mobile where 60-70% of applications start. By eliminating friction at a key drop-off point, financial institutions can deliver a smoother onboarding experience, reduce abandonment, and boost funded account conversions while meeting modern mobile-first expectations.

See product video.

If you have any questions or would like to explore how you can take advantage of these new offerings, please visit help.narmi.com or contact your Narmi representative for a demo.