What's New at Narmi

November 2023

Modernizing Mobile Messaging for Customer Success Excellence

A critical part of creating a best-in-class digital banking platform is building experiences that rival the best in tech, not just the best in fintech. This month, we’re excited to share major enhancements we’ve made to our mobile messaging experience, crafted to simplify interactions and enhance the overall user experience. The goal of Mobile Messaging has always been to empower users and staff to communicate as quickly and easily as possible, helping to reduce call volume and ticket turnaround time. These latest updates transform Mobile Messaging from a basic feature into a powerful tool that enhances user engagement and makes your mobile app the go-to resource for answering users’ queries.

November 21, 2023

October 2023

All Updates NARMI GROW NARMI COMMAND

Staff-Led Account Opening: An optimized in-branch experience

At Narmi, we recognize the importance of driving deposits from all available channels, and thus continue to invest in our account opening products to ensure financial institutions have every available resource to do so. That's why we’re excited to announce the build of our Staff-Led Account Opening product, currently in beta testing, designed to empower staff to open accounts for applicants who come into the branch directly through Narmi's Admin Platform. This tool works to save time and drive deposits, giving staff more ability to focus on the applicant.

October 20, 2023

September 2023

All Updates NARMI BANKING NARMI OPEN

Streamlining Multi-Check Deposits with Remote Deposit Capture (RDC) Enhancements

Effective money management is a cornerstone of the user-financial institution relationship, and it becomes even more critical when users are transferring funds or depositing money into their accounts. That's why we're thrilled to introduce an enhanced Remote Deposit Capture experience this month, designed to simplify and expedite the process of depositing multiple checks simultaneously, delivering a faster and more intuitive user experience.

September 22, 2023

August 2023

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Product List Manager: Your all-in-one tool to manage product offerings

When it comes to creating the best user experience for both end users and staff, Narmi is always thinking about new tools to enhance workflows. This month, we’re excited to introduce the latest addition to the Admin Platform – the Product List Manager. This tool empowers staff to seamlessly add and modify products within the account opening flow for both consumers and businesses, quickly, easily, and independently. Read the post to discover how this tool can transform the way your financial institution manages product offerings.

August 25, 2023

July 2023

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Narmi Functions: The Easiest Way to Extend Narmi’s Banking Platform

At Narmi, we are dedicated to building the best digital banking platform for financial institutions. To continue raising the bar on what it means to be an open platform, we are constantly working to put more power in the hands of financial institutions. That means giving them the agency to innovate what they want, when they want, and how they want.

July 21, 2023

June 2023

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Support Made Simple: Welcome to the Enhanced Narmi Help Center

A top-notch Help Center that's simple, straightforward, and easy to use isn't just a nice extra—it's an absolute necessity. That's why we've put in the effort to give our Help Center a major tune-up, with a sharper design and enhanced functionality to better support you in your digital banking journey with Narmi.

June 30, 2023

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Unlocking Convenience: Introducing Our Enhanced Account Opening Platform

Narmi is excited to announce our enhanced Account Opening Platform, designed to elevate the overall experience for applicants while streamlining processes for staff. With these enhancements, we have made the entire experience even more convenient without compromising any of the core functionalities you have come to know and love. Read the post to discover how these enhancements will drive deposit growth and improve the user experience.

June 21, 2023

May 2023

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Deepen Your Understanding of Business Applicants in the Admin Platform

Opening a business account is a pivotal moment for both a financial institution and the applicant, making it vital for financial institutions to have a strong understanding of their business applicants. Excitingly, Narmi has introduced enhancements to our business account opening product within our admin platform that empower financial institutions to gain a deeper understanding of the businesses they serve while streamlining workflows for staff. Discover the power of these enhancements by reading the post.

May 19, 2023

April 2023

All Updates NARMI BANKING NARMI OPEN

Enhancing Digital Banking: Login, Security, and Visibility Improvements

In today's ever-changing banking landscape, providing an exceptional user experience remains a top priority. This is especially crucial for touchpoints such as login procedures and security settings, where users need to feel safe and secure when interacting with sensitive information. Our latest feature aims to streamline the Login and Two-Factor Authentication experience and elevate the aesthetics and visibility of existing pages by extending the Narmi Design System across the Securities page. These improvements improve the speed and cohesiveness of these key user interactions, resulting in increased confidence in your banking platform.

April 24, 2023

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Process Makes Perfect: Streamlined Account Opening Application View

Narmi knows that even the smallest improvements to workflows can yield substantial time savings, enabling employees to focus on things that drive higher value, like innovation and providing exceptional customer and member support. With that in mind, Narmi has made improvements that will dramatically reduce the time staff members spend reviewing applications. Read the post to learn more about these time-saving enhancements.

April 14, 2023

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What's New at Narmi

Modernizing Mobile Messaging for Customer Success Excellence

Staff-Led Account Opening: An optimized in-branch experience

Streamlining Multi-Check Deposits with Remote Deposit Capture (RDC) Enhancements

Product List Manager: Your all-in-one tool to manage product offerings

Narmi Functions: The Easiest Way to Extend Narmi’s Banking Platform

Support Made Simple: Welcome to the Enhanced Narmi Help Center

Unlocking Convenience: Introducing Our Enhanced Account Opening Platform

Deepen Your Understanding of Business Applicants in the Admin Platform

Enhancing Digital Banking: Login, Security, and Visibility Improvements

Process Makes Perfect: Streamlined Account Opening Application View

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