What's New at Narmi

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Maximizing Staff Efficiency: Narmi's Admin Platform Redesign

Equipping your staff with a powerful digital back-office is essential for helping your financial institution achieve its strategic goals. At Narmi, we are dedicated to providing staff with the tools they need to seamlessly manage both the daily experience of users and the back-end of their institution. This month, we’re excited to share our Admin Platform design refresh that improves the overall user experience, increases staff efficiency, and empowers institutions to take full advantage of Narmi’s product suite. 

June 28, 2024

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Mobile Profile Updates: An Enhanced Editing Experience that Drives Accurate User Records

Digital banking experiences that are designed for modern life should provide users the same ease, control, and personalization that they experience with any other cutting edge tech platform. At Narmi, we are dedicated to elevating the digital banking experience to optimize for a beautiful UX/UI, enhance security, and maintain feature parity across all web and mobile platforms. This month we’re excited to share a major refresh we’ve made to the mobile profile page that will empower customers to control their personal information and remove staff dependencies. 

May 24, 2024

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Enhanced Application and Workflow Management with Alloy Journeys

At Narmi, we remain dedicated to offering our financial institutions cutting-edge tools that enhance their account opening platform, especially when it comes to risk management. We are proud to be a close partner of Alloy, an end-to-end identity risk management platform for companies that offer financial products. With configurable solutions for fraud and compliance risk, dedicated expert guidance, and the industry’s most extensive ecosystem of data partners, Alloy helps companies deliver great financial products to more customers around the world. This month, we're excited to introduce Alloy Journeys, the infrastructure that allows Alloy clients to link multiple workflows into a single configuration and API endpoint.

May 1, 2024

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Optimize Your Deposit Strategy with Narmi’s Updated AO Funding Solution

When funding new accounts, it's crucial to strike a balance between pursuing growth and managing risk. We at Narmi recognize the importance of giving Financial Institutions as much transparency and control over every transaction so you can make well-informed decisions about which deposits you want to approve. That's why we are excited to share a series of enhancements we've made to the AO Funding process, including a new AO ACH Manager and a native NACHA solution, both of which aim to streamline account funding activities, enhance compliance measures, and improve the overall user experience for staff members.

April 26, 2024

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Enhance Your Fraud Prevention Strategy with Next-Gen Behavioral Analytics

At Narmi, we understand that fraud is constantly evolving. It is our responsibility to continue to advance our fraud and risk offerings so banks and credit unions can remain safe and protected. Narmi is dedicated to ensuring that our customers have the most effective fraud prevention tools, without sacrificing user experience. This month, we are highlighting an integration with NeuroID, a leader in fraud detection through behavioral analytics, facilitated by our partnership with Alloy.

February 23, 2024

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Delegate Efficiently through Manage Users Updates

At Narmi, we're committed to continuously improving our business banking suite for a more intuitive and efficient user experience. We're proud to announce the latest redesign of our Access Manager tool, focusing on elevating functionality and aligning with user-friendly permissioning logic.

January 26, 2024

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Refreshed Settings Page: Your Intuitive Hub for Essential Controls

We're excited to announce significant updates to our settings page, a critical part of Narmi’s consumer and business banking platform. These enhancements are designed to offer a more refined, secure, and user-friendly platform that help streamline the banking experience. By improving the usability and accessibility of various functions, these updates reflect our commitment to catering to the dynamic needs of our digital banking users. Explore the post to dive into the updated experience.

January 19, 2024

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Optimize Deposits with Enhanced Account Opening Directly from Online Banking

As part of Narmi's ongoing efforts to enhance the user experience, we've simplified the process of opening additional accounts directly from online banking. This process is a key part of a financial institution's deposit growth strategy, fostering stronger relationships through cross and up-sell opportunities. Explore the full post to see how we've streamlined the process, including pre-filled user information and the ability to fund via existing accounts with your financial institution.

November 28, 2023

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Modernizing Mobile Messaging for Customer Success Excellence

A critical part of creating a best-in-class digital banking platform is building experiences that rival the best in tech, not just the best in fintech. This month, we’re excited to share major enhancements we’ve made to our mobile messaging experience, crafted to simplify interactions and enhance the overall user experience.  The goal of Mobile Messaging has always been to empower users and staff to communicate as quickly and easily as possible, helping to reduce call volume and ticket turnaround time. These latest updates transform Mobile Messaging from a basic feature into a powerful tool that enhances user engagement and makes your mobile app the go-to resource for answering users’ queries.

November 21, 2023

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Staff-Led Account Opening: An optimized in-branch experience

At Narmi, we recognize the importance of driving deposits from all available channels, and thus continue to invest in our account opening products to ensure financial institutions have every available resource to do so. That's why we’re excited to announce the build of our Staff-Led Account Opening product, currently in beta testing, designed to empower staff to open accounts for applicants who come into the branch directly through Narmi's Admin Platform. This tool works to save time and drive deposits, giving staff more ability to focus on the applicant. 

October 20, 2023